What is Entity? (Slot)
2 min read · Bolcho
A specific piece of information pulled from what the caller said — a date, a name, an amount, a product.
Entity explained
Entities (or slots) are the concrete values a conversation needs to complete a task: the appointment time, the order number, the policy name. Extracting them reliably is what lets the agent take the right action.
Why it matters for voice AI in India
Understanding entity helps you build voice agents that actually work for Indian callers, genuine languages, low latency, and near-cost pricing. Bolcho is built around exactly these fundamentals.
See it in a real agent
Bolcho handles this for you end-to-end. Start a voice or chat agent free.
Frequently asked questions
What does Entity mean?
A specific piece of information pulled from what the caller said — a date, a name, an amount, a product.
Why does entity matter in voice AI?
Entities (or slots) are the concrete values a conversation needs to complete a task: the appointment time, the order number, the policy name. Extracting them reliably is what lets the agent take the right action.