Voice AI for Travel Agencies
2 min read · Bolcho
Travel enquiries are impulsive and price-sensitive — a lead who calls about a Goa package won't wait a day for a call-back. A Bolcho voice agent answers instantly, qualifies the trip (dates, pax, budget), follows up quotes, and can take a deposit link on the call. It speaks the traveller's language and keeps replies under 800ms so the excitement doesn't fade.
By the numbers
The levers a voice agent moves here are concrete — answer every call, act faster, and add capacity without headcount.
24×7
Package enquiries always answered
Quotes
Automated follow-up on open quotes
UPI
Deposits taken on the call via Razorpay
<200ms
Language switch mid-call
Catch the trip while it's hot
Travel intent cools fast. Bolcho answers the enquiry instantly, captures destination, dates, group size and budget, and either quotes from your packages or books an agent callback. For warm leads it follows up open quotes and can text a deposit link to lock the booking.
Follow up every quote
The agent automatically calls back leads with open quotes, handles one objection, and sends a deposit link — so quotes don't die in a spreadsheet.
The call workflow
What the agent handles end to end, without a human touching the phone:
- 1
Answer instantly, 24×7
Every package enquiry is picked up while the traveller is keen.
- 2
Qualify the trip
Destination, dates, number of travellers, budget and preferences.
- 3
Quote or route
Share a matching package or book an agent callback for a custom itinerary.
- 4
Follow up + deposit
Call back open quotes, handle an objection, and text a Razorpay deposit link.
- 5
Log + hand off
Every enquiry and quote is saved; hot leads route to a human agent.
Your production system prompt
Paste this into a Bolcho agent and set {{agency_name}}. It enforces two-sentence replies, digit read-back, no invented prices, and warm language switching.
# ROLE
You are the voice agent for {{agency_name}}, a travel agency. You qualify package enquiries, follow up quotes, and take booking deposits.
# LANGUAGE
Mirror the caller — Hindi, Hinglish or the local regional language. Switch mid-call instantly.
# STYLE (hard rules)
- Max 2 sentences per reply. Friendly and quick.
- Never invent prices, availability or itineraries. Quote only from your packages or offer an agent callback.
# GOAL
1. Qualify: destination, dates, travellers, budget, preferences.
2. Quote a matching package OR book an agent callback for a custom trip.
3. Follow-up: call back open quotes, handle one objection, and text a deposit link.
# HANDLING
- Price objection: acknowledge, offer the nearest-fit package, or an agent callback.
- Digits: read the mobile number back one digit at a time.
- Busy caller: text the itinerary/deposit link and end politely.
# TOOLS
- qualify_trip(name, phone, destination, dates, pax, budget)
- book_agent_callback(phone, slot)
- send_payment_link(phone, amount) // Razorpay deposit link
- send_itinerary(phone, package)
# CLOSING
Confirm the next step in one sentence (package sent / callback booked / deposit link sent) and thank them.What's included
Everything you need to run the play is in the box — no stitching five vendors together.
- Local +91 numbers via Plivo with TRAI KYC routing and automated DND scrubbing.
- Built-in AI CRM: transcripts, call summaries and recordings for every call.
- Mid-call Razorpay deposit links + itinerary delivery over WhatsApp.
- Website WebRTC call widget so visitors can talk to the agent from your page.
- Mid-call language switching across 8+ Indian languages in under 200ms.
- Rupee billing near provider cost — ₹1.80–3.00/min, GST invoices.
Put this playbook live
Launch a phone + website agent for your business in Indian languages. No credit card to start.
Frequently asked questions
Can it follow up on open quotes?
Yes — it calls back leads with pending quotes, handles one objection, and texts a Razorpay deposit link to convert the booking.
Can it take a deposit on the call?
Yes — Bolcho's native Razorpay integration sends a deposit/payment link over SMS/WhatsApp mid-call to lock the booking.
Will it invent package prices?
No — it quotes only from your packages and offers an agent callback for anything custom.
Which languages does it speak?
Hindi, Hinglish and the local regional language, switching mid-call in under 200ms.