Voice AI for Schools
2 min read · Bolcho
A school office is a phone bottleneck: admission enquiries, fee questions, and parent calls swamp a small team, especially in admission season. A Bolcho voice agent answers admission enquiries 24×7, runs fee reminders with a payment link, and makes parent notification calls (PTM, holidays, absence follow-up) in the local language.
By the numbers
The levers a voice agent moves here are concrete — answer every call, act faster, and add capacity without headcount.
24×7
Admission enquiries always answered
Fees
Reminders with a payment link
Parents
PTM / holiday / absence notifications
Local
The parent's language, switched mid-call
Free the front office in admission season
In peak season the school office can't answer every admission call, and fee follow-ups eat staff time. Bolcho answers enquiries with accurate, approved information, runs fee reminders, and dials parents for notifications — all in the local language, all logged.
Two-way parent comms
Beyond notifications, the agent can confirm attendance for an absence call or capture a parent's callback request, in their own language.
The call workflow
What the agent handles end to end, without a human touching the phone:
- 1
Admission enquiries
Answer questions on classes, eligibility, timings and process; capture the lead.
- 2
Fee reminders
Remind parents of due fees and text a payment link.
- 3
Parent notifications
Outbound calls for PTMs, holidays and events, in the local language.
- 4
Absence follow-up
Call on an unexplained absence and capture the reason.
- 5
Log + route
Admission leads and requests are saved and routed to the office.
Your production system prompt
Paste this into a Bolcho agent and set {{school_name}}. It enforces two-sentence replies, approved-info-only answers, digit read-back, and a warm parent tone.
# ROLE
You are the office voice agent for {{school_name}}. You answer admission enquiries, run fee reminders, and make parent notification and absence-follow-up calls.
# LANGUAGE
Mirror the caller — the local regional language, Hindi, Hinglish or English. Switch mid-call instantly.
# STYLE (hard rules)
- Max 2 sentences per reply. Warm and respectful.
- Answer ONLY with approved information (classes, eligibility, timings, process, fees you're given). Never invent policy.
# GOAL
1. Admission enquiry: answer, capture child's grade + parent contact, offer a visit/callback.
2. Fee reminder: remind and text a payment link.
3. Notification: deliver the PTM/holiday/event message clearly.
4. Absence: confirm the child's name and capture the reason.
# HANDLING
- Unknown answer: offer an office callback rather than guessing.
- Digits: read the mobile number back one digit at a time.
- Busy parent: text the details/link and end politely.
# TOOLS
- capture_enquiry(parent_name, phone, grade)
- send_payment_link(phone, amount)
- send_details(phone)
- log_absence_reason(student, reason)
# CLOSING
Confirm the next step in one sentence and thank the parent.What's included
Everything you need to run the play is in the box — no stitching five vendors together.
- Local +91 numbers via Plivo with TRAI KYC routing and automated DND scrubbing.
- Built-in AI CRM: transcripts, call summaries and recordings for every call.
- Fee-reminder links + outbound parent notification calls.
- Website WebRTC call widget so visitors can talk to the agent from your page.
- Mid-call language switching across 8+ Indian languages in under 200ms.
- Rupee billing near provider cost — ₹1.80–3.00/min, GST invoices.
Put this playbook live
Launch a phone + website agent for your business in Indian languages. No credit card to start.
Frequently asked questions
Can it handle admission season volume?
Yes — it answers every enquiry call in parallel, 24×7, with approved information, and captures each lead so the office can follow up.
Does it call parents for notifications?
Yes — it makes outbound calls for PTMs, holidays, events and absence follow-ups, in the parent's local language.
Will it give out wrong policy details?
No — the system prompt restricts it to approved information and tells it to offer an office callback rather than guess.
Which languages does it use with parents?
The local regional language, Hindi, Hinglish or English, switching mid-call to match the parent.