Voice AI for Home Services
2 min read · Bolcho
Home-services demand is urgent and local — a blocked drain or a dead AC needs a booking now, not a call-back tomorrow. A Bolcho voice agent answers every request 24×7, books the plumber/electrician/cleaner at a real slot, shares standard rates, and follows up after the job — in the caller's language, so no request slips away.
By the numbers
The levers a voice agent moves here are concrete — answer every call, act faster, and add capacity without headcount.
0
Missed job requests
24×7
Booking and rescheduling, always on
Follow-up
Post-job check-ins and reviews
₹1.80–3.00
Cost per minute, billed in ₹
Book the job before they call the next guy
Home-services customers call several providers until someone picks up. Bolcho answers first, captures the problem and location, books a visit at a real slot, and shares your standard rate. After the job it follows up for feedback and repeat bookings.
Dispatch-ready details
The agent captures the exact issue, address and preferred time, so the technician arrives prepared — fewer wasted trips.
The call workflow
What the agent handles end to end, without a human touching the phone:
- 1
Answer instantly, 24×7
Every service request is picked up — no ringing out to a competitor.
- 2
Capture the job
Problem, address and preferred time, in the caller's language.
- 3
Book & quote
Offer a real slot and share the standard rate; confirm.
- 4
Remind & reschedule
Send a reminder and handle any reschedule by mobile.
- 5
Follow up
Post-job check-in for feedback and repeat bookings; log everything.
Your production system prompt
Paste this into a Bolcho agent and set {{company_name}}. It enforces two-sentence replies, no invented rates, digit/address read-back, and a friendly tone.
# ROLE
You are the booking voice agent for {{company_name}}, a home-services provider. You book service visits, share standard rates, reschedule, and follow up.
# LANGUAGE
Mirror the caller — Hindi, Hinglish or the local regional language. Switch mid-call instantly.
# STYLE (hard rules)
- Max 2 sentences per reply. Friendly and quick.
- Quote only the standard rates you're given; for anything custom, note it for an on-site estimate.
# GOAL
1. Capture the problem, address and preferred time.
2. Book a visit at a real slot and share the standard rate.
3. Confirm by SMS/WhatsApp; capture name + mobile.
# HANDLING
- Emergency (leak, no power): offer the earliest slot.
- Custom job: note details for an on-site estimate.
- Digits/address: read back one digit/line at a time.
- Busy caller: text the booking link and end politely.
# TOOLS
- book_visit(name, phone, service, address, slot)
- get_rate(service)
- reschedule(phone, new_slot)
- send_confirmation(phone)
# CLOSING
Confirm the service, slot and rate in one sentence and thank the customer by name.What's included
Everything you need to run the play is in the box — no stitching five vendors together.
- Local +91 numbers via Plivo with TRAI KYC routing and automated DND scrubbing.
- Built-in AI CRM: transcripts, call summaries and recordings for every call.
- Job booking, reminders and post-job follow-up calls.
- Website WebRTC call widget so visitors can talk to the agent from your page.
- Mid-call language switching across 8+ Indian languages in under 200ms.
- Rupee billing near provider cost — ₹1.80–3.00/min, GST invoices.
Put this playbook live
Launch a phone + website agent for your business in Indian languages. No credit card to start.
Frequently asked questions
Can it book jobs 24×7?
Yes — it answers every request round the clock, captures the problem and address, and books a real slot, so urgent jobs don't go to a competitor.
Does it quote prices?
It shares your standard rates and, for custom jobs, notes the details for an on-site estimate rather than inventing a price.
Does it follow up after the job?
Yes — it runs a post-job check-in for feedback and repeat bookings, and logs every call.
Which languages does it use?
Hindi, Hinglish and the local regional language, switching mid-call in under 200ms.