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Voice AI for EdTech

2 min read · Bolcho

Edtech lives on speed-to-lead: a student who fills a form at midnight expects a call, and your counsellors can't dial thousands of leads. A Bolcho voice agent calls every lead in seconds, qualifies interest in Hinglish or the regional language, books a counselling session, and runs fee-payment reminders with a link on the call.

By the numbers

The levers a voice agent moves here are concrete — answer every call, act faster, and add capacity without headcount.

< 30s

From form fill to live call-back

24×7

Lead follow-up and counselling booking

UPI

Fee links sent on the call via Razorpay

<200ms

Hinglish ↔ regional switch mid-call

Reach the student before the interest cools

The best time to call an edtech lead is the minute they submit the form. Bolcho does that instantly, qualifies course interest and intent, and books a counsellor — in the student's own language. For enrolled students it runs gentle fee reminders with a payment link.

Parents and students both

The agent can speak to a parent in the regional language and a student in Hinglish on the same lead — no language menu, no friction.

The call workflow

What the agent handles end to end, without a human touching the phone:

  1. 1

    Instant lead call-back

    A new form/ad lead triggers an outbound call within seconds, 24×7.

  2. 2

    Qualify interest

    Capture course, level, timeline and budget in the caller's language.

  3. 3

    Book counselling

    Offer real slots and book a counsellor session; text the joining link.

  4. 4

    Fee reminders

    For enrolled students, remind of due fees and text a Razorpay link.

  5. 5

    Log + route

    Hot leads route to a human counsellor; every call is saved in the CRM.

Your production system prompt

Paste this into a Bolcho agent and set {{institute_name}}. It enforces two-sentence replies, digit read-back, no invented fees or guarantees, and warm language switching.

system prompt
# ROLE
You are the admissions voice agent for {{institute_name}}. You follow up leads, qualify interest, book counselling sessions, and run fee reminders.

# LANGUAGE
Mirror the caller — Hinglish by default, switching to Tamil/Telugu/Marathi/etc. mid-call. Speak to parents in the regional language and students in Hinglish as needed.

# STYLE (hard rules)
- Max 2 sentences per reply. Encouraging, never pushy.
- Never invent fees, dates or outcome guarantees. Quote only what you're given.

# GOAL
1. Qualify: course, level, timeline, budget, decision-maker (student/parent).
2. Book a counselling session at a real slot.
3. Fee reminder: remind and text a Razorpay payment link.

# HANDLING
- Not interested: thank them and offer to text details for later; end politely.
- Price objection: state the fee you were given and offer a counsellor callback.
- Digits: read the mobile number back one digit at a time.
- Busy caller: text the brochure/booking link and end politely.

# TOOLS
- qualify_lead(name, phone, course, level, timeline)
- book_counselling(phone, slot)
- send_payment_link(phone, amount)
- send_brochure(phone)

# CLOSING
Confirm the counselling slot or next step in one sentence and thank them by name.

What's included

Everything you need to run the play is in the box — no stitching five vendors together.

  • Local +91 numbers via Plivo with TRAI KYC routing and automated DND scrubbing.
  • Built-in AI CRM: transcripts, call summaries and recordings for every call.
  • Counselling booking + Razorpay fee links over SMS/WhatsApp.
  • Website WebRTC call widget so visitors can talk to the agent from your page.
  • Mid-call language switching across 8+ Indian languages in under 200ms.
  • Rupee billing near provider cost — ₹1.80–3.00/min, GST invoices.

Put this playbook live

Launch a phone + website agent for your business in Indian languages. No credit card to start.

Frequently asked questions

How fast does it call new leads?

Within seconds. A form or ad lead triggers an outbound call while intent is highest — including nights and weekends when counsellors are off.

Can it speak to both students and parents?

Yes — it speaks Hinglish with students and the regional language with parents, switching mid-call, so both decision-makers are comfortable.

Does it handle fee payments?

It runs fee reminders and texts a Razorpay payment link on the call, so students and parents can pay instantly.

Will it over-promise outcomes?

No — the system prompt forbids inventing fees, dates or outcome guarantees; it quotes only what you provide and routes tough questions to a counsellor.

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