Voice AI Agent for D2C Brands: Feedback & Surveys
2 min read · Bolcho
Here is how d2c brands use a Bolcho voice AI agent for feedback & surveys, and how to build one in minutes.
What the agent does
After a visit or purchase, Bolcho calls to collect feedback in a natural conversation, captures structured ratings and comments, and flags unhappy customers for immediate follow-up.
Why D2C Brands use it
Written surveys get low response rates. A quick call gets honest answers, and Bolcho turns every conversation into structured data your d2c brands team can act on.
A typical feedback & surveys call
On a feedback & surveys call for d2c brands, the agent greets the caller by name, works to collect feedback in the caller's own language, confirms the details, and logs everything to your CRM, then sends any follow-up over WhatsApp so nothing slips.
Set up feedback & surveys for your d2c brands
To collect feedback for your d2c brands, describe the agent in the Playground or start from a feedback & surveys template, attach your knowledge base, pick a voice, connect a number, and go live. Test instantly with a real call or the chat widget.
Ship this use case
Wire it up on Bolcho in minutes with built-in CRM, telephony and payments.
Frequently asked questions
How does feedback & surveys work for d2c brands?
After a visit or purchase, Bolcho calls to collect feedback in a natural conversation, captures structured ratings and comments, and flags unhappy customers for immediate follow-up.
Does it support Hindi and Indian languages?
Yes. The agent speaks Hindi, Hinglish and Indic languages and switches mid-call to match the caller.
Can it follow up over WhatsApp?
Yes. When a call needs a follow-up message, the agent can reach out over WhatsApp, SMS or email from the same contact record.