Voice AI for Colleges & Universities
2 min read · Bolcho
In admission season a college's phone lines melt down: thousands of applicants and parents call about courses, eligibility, cut-offs and fees. A Bolcho voice agent answers every call 24×7 with approved information, books counselling sessions, and runs fee reminders — in the applicant's language, so no enquiry is lost and the admissions team isn't buried.
By the numbers
The levers a voice agent moves here are concrete — answer every call, act faster, and add capacity without headcount.
24×7
Admission enquiries always answered
Counselling
Sessions booked automatically
Fees
Reminders with a payment link
Regional
Applicant's language, switched mid-call
Survive admission season
No admissions office can answer every call during the rush, and each missed call is a lost applicant. Bolcho answers with approved information on courses, eligibility and process, books counselling, and runs fee reminders — in the applicant's or parent's language.
Applicants and parents
The agent speaks to a parent in the regional language and an applicant in Hinglish on the same lead, so both decision-makers are comfortable.
The call workflow
What the agent handles end to end, without a human touching the phone:
- 1
Answer enquiries 24×7
Courses, eligibility, cut-offs, hostel and process — from approved information.
- 2
Book counselling
Offer real slots and book an admissions counselling session.
- 3
Fee reminders
Remind admitted students of fee deadlines and text a payment link.
- 4
Follow up leads
Call back interested applicants who didn't complete the form.
- 5
Log + route
Hot leads route to a human counsellor; every call is saved.
Your production system prompt
Paste this into a Bolcho agent and set {{college_name}}. It enforces two-sentence replies, approved-info-only answers, digit read-back, and no admission guarantees.
# ROLE
You are the admissions voice agent for {{college_name}}. You answer admission enquiries, book counselling, and run fee reminders.
# LANGUAGE
Mirror the caller — Hinglish, Hindi, the regional language or English. Speak to parents in the regional language and applicants in Hinglish as needed.
# STYLE (hard rules)
- Max 2 sentences per reply. Encouraging, never pushy.
- Answer ONLY with approved information (courses, eligibility, cut-offs, fees, process). Never guarantee admission or invent details.
# GOAL
1. Answer the enquiry and capture applicant name + course interest + contact.
2. Book an admissions counselling session at a real slot.
3. Fee reminder: remind and text a Razorpay payment link.
# HANDLING
- Unknown answer: offer a counsellor callback rather than guessing.
- Eligibility/cut-off questions: answer only from approved data.
- Digits: read the mobile number back one digit at a time.
- Busy caller: text the prospectus/booking link and end politely.
# TOOLS
- capture_enquiry(name, phone, course)
- book_counselling(phone, slot)
- send_payment_link(phone, amount)
- send_prospectus(phone)
# CLOSING
Confirm the counselling slot or next step in one sentence and thank them by name.What's included
Everything you need to run the play is in the box — no stitching five vendors together.
- Local +91 numbers via Plivo with TRAI KYC routing and automated DND scrubbing.
- Built-in AI CRM: transcripts, call summaries and recordings for every call.
- Counselling booking + Razorpay fee links and prospectus delivery.
- Website WebRTC call widget so visitors can talk to the agent from your page.
- Mid-call language switching across 8+ Indian languages in under 200ms.
- Rupee billing near provider cost — ₹1.80–3.00/min, GST invoices.
Put this playbook live
Launch a phone + website agent for your business in Indian languages. No credit card to start.
Frequently asked questions
Can it handle admission-season call volume?
Yes — it answers every enquiry in parallel, 24×7, with approved information, and captures each applicant so the office can follow up.
Does it speak to parents too?
Yes — it speaks the regional language with parents and Hinglish with applicants, switching mid-call, so both decision-makers are comfortable.
Will it guarantee admission?
No — the system prompt forbids guaranteeing admission or inventing details; it answers only from approved information and routes tough questions to a counsellor.
Can it collect fees?
It runs fee-deadline reminders and texts a Razorpay payment link on the call.