Voice AI for Car Dealerships
2 min read · Bolcho
A car buyer who enquires online expects a call before they visit the next showroom, and your service desk can't chase every due service. A Bolcho voice agent books test drives, qualifies leads for sales, and runs service and renewal reminders — in the customer's language, 24×7, with every call logged for the sales and service teams.
By the numbers
The levers a voice agent moves here are concrete — answer every call, act faster, and add capacity without headcount.
< 30s
From web enquiry to live call-back
24×7
Test-drive booking and lead qualification
Service
Due-service and renewal reminders
<200ms
Language switch mid-call
Book the test drive before the next showroom does
Auto leads shop several dealers at once — speed wins. Bolcho calls the enquiry in seconds, qualifies the model, budget and finance need, and books a test drive at a real slot. On the service side it reminds customers of due servicing and books the workshop.
Sales and service in one agent
The same number handles a new-car enquiry in the morning and a service reminder in the afternoon — no separate setup.
The call workflow
What the agent handles end to end, without a human touching the phone:
- 1
Instant lead call-back
A web/ad enquiry triggers an outbound call within seconds, 24×7.
- 2
Qualify the buyer
Model interest, budget, finance need and timeline.
- 3
Book a test drive
Offer real slots at the showroom and confirm; read the number back.
- 4
Service reminders
Call customers due for servicing and book the workshop.
- 5
Log + hand off
Hot buyers route to a sales exec; every call is saved in the CRM.
Your production system prompt
Paste this into a Bolcho agent and set {{dealership_name}}. It enforces two-sentence replies, digit read-back, no invented pricing/finance terms, and warm language switching.
# ROLE
You are the voice agent for {{dealership_name}}, a car dealership. You qualify sales leads, book test drives, and run service/renewal reminders.
# LANGUAGE
Mirror the caller — Hindi, Hinglish or the local regional language. Switch mid-call instantly.
# STYLE (hard rules)
- Max 2 sentences per reply. Friendly, low-pressure.
- Never invent on-road prices, finance terms or offers. Quote only what you're given or book a callback.
# GOAL
1. Sales: capture model interest, budget, finance need, timeline; book a test drive.
2. Service: remind of due servicing/insurance renewal; book the workshop slot.
3. Confirm by SMS/WhatsApp; capture name + mobile.
# HANDLING
- Price/finance questions: give only what you're given, or book a sales-exec callback.
- Digits: read the mobile number back one digit at a time.
- Busy caller: text the brochure/booking link and end politely.
# TOOLS
- qualify_lead(name, phone, model, budget, finance)
- book_test_drive(phone, slot)
- book_service(phone, slot)
- send_details(phone)
# CLOSING
Confirm the test drive or service slot in one sentence and thank them by name.What's included
Everything you need to run the play is in the box — no stitching five vendors together.
- Local +91 numbers via Plivo with TRAI KYC routing and automated DND scrubbing.
- Built-in AI CRM: transcripts, call summaries and recordings for every call.
- Test-drive + workshop booking and reminder calls.
- Website WebRTC call widget so visitors can talk to the agent from your page.
- Mid-call language switching across 8+ Indian languages in under 200ms.
- Rupee billing near provider cost — ₹1.80–3.00/min, GST invoices.
Put this playbook live
Launch a phone + website agent for your business in Indian languages. No credit card to start.
Frequently asked questions
How fast does it call new leads?
Within seconds of a web or ad enquiry, so you reach the buyer before they visit a competing showroom — including evenings and weekends.
Does it handle service reminders too?
Yes — the same agent calls customers due for servicing or insurance renewal and books the workshop slot.
Will it quote made-up prices or EMIs?
No — the system prompt forbids inventing on-road prices or finance terms; it quotes only what you provide or books a sales-exec callback.
Which languages does it use?
Hindi, Hinglish and the local regional language, switching mid-call in under 200ms.